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Microtel Inn & Suites' Rounds off Hotel Prototype with Selection of Telecom Provider
Microtel Inn and Suites is a low cost hotel chain. So when it came time for them to select a phone service, they wanted a brand and model that provided all of the necessary features at the lowest cost and maintenance requirement. They settled on PhoneSuite's telecom system because it met their requirements and provided a cheap but effective telecommunications system with excellent customer service. The phone system is also easy to install and use, and will apparently reduce the amount of training time necessary for employees.
This phone system is clearly a great fit for low cost hotel chains that still want to provide comfort and the necessary amenities for their guests. Microtel sounded very enthusiastic about the telecom system in the article, citing its low cost and easy to use interface as key factors in their decision. This phone system, however, does not reflect its low cost in features or appearance, and a system this easy to use at such a low cost would be something I would look into in when managing any hotel, from low-end to luxury, due to the customer satisfaction it would support at such a reasonable cost.
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Phone service in hotels is becoming less important as cell phone usage increases, but it is still important for the function to be available to hotel guests. From low-budget to resort hotels, phone service needs to be speedy, reliable, and attractive in the layout of the room. I would want a phone available in my room in case of emergencies or for room service, for example. As the article review and reflection clearly stated, PhoneSuties Telecommunication system met all of the requirements of Microtel Inn, providing for a cheap and effective answer to customer service. The reflection went into detail about how the system does not look cheap even if its cost is cheap. The author also implies that he would use the system in his own future property, which is a good endorsement.
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